WHAT EXACTLY DO YOU OFFER?
EverLeaf is a business process outsourcer (BPO). Our specialty is sales, including lead generation, cold calling, and closing, as well as existing customer support. Additionally, we provide services such as customer service, recruiting, data analysis, and data management.
HOW MUCH DOES YOUR SERVICE COST?
As a service provider, our prices are closely linked to the salaries of our employees, so the price of our services depends heavily on the requirements profile. Quantity and contract duration also play a role. Roughly speaking, you can expect to pay €2,000 to €4,000 per seat.
CAN THE COLLEAGUES IN KOSOVO SPEAK GERMAN FLAWLESSLY?
This depends on the requirements of the task. Depending on these requirements, our employees may speak fluent German at a C1 level with a slight accent.
DO YOU OFFER OTHER LANGUAGES AND REGIONS BESIDES GERMAN?
We offer our services in German, English, French, and Italian. However, we prefer to start collaborations in either German or English and expand to other languages if necessary, once the teams and processes are well-established.
HOW DO YOU ENSURE QUALITY?
We believe in transparency and ongoing training. All of our employees are trained to work with digital processes, which allows team progress and performance to be monitored by us and our clients at any time. Additionally, we provide OJR scorecards (Objective Job Results) to all of our employees.
WHICH CLIENTS DO YOU WORK WITH AND WHICH DO YOU NOT?
We base our decisions mainly on two criteria: our Value Proposition and our Core Values. - Constant Quality We deliver consistently good performance.-Better performance with better cost efficiency- Team Consistency We don't pull out high-performers.- Absolute Transparency The performance of all employees is aligned with the customer through OJR scorecards and can be viewed at any time.Values:
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