Your outsourcing partnerwith a
quality guarantee!

CONTACT

Your outsourcing partner with a quality guarantee

Sales - Customer Experience - Data Management

CONTACT
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OUR PROMISES

We deliver consistently good performance.

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We don't pull out high-performers.

High Five

The performance of all employees is aligned with the customer through OJR scorecards and can be viewed at any time.

Team

HERE WE CAN HELP

SALES

Attract and gain new customers.

Our team of experienced professionals specializes in using advanced cold calling techniques to engage with potential customers.

Generate new Leads

We offer Lead Generation and Qualification services, as well as Basic User Activation, to help businesses convert unqualified leads into qualified leads or free users for SaaS products.

Close more deals

The performance of all employees is aligned with the customer through OJR scorecards and can be viewed at any time.

CUSTOMER SATISFACTION

Answering your customer questions

Efficient handling of customer requests through telephone, chat, and email channels for seamless and responsive service.

Proactive support for existing customers

Our proactive support ensures existing customers receive exceptional care, anticipating their needs and exceeding expectations

Effective solutions to restore satisfaction

Our service provides effective solutions to restore satisfaction, ensuring a positive customer experience and lasting relationships.

Process CREATION/OPTIMIZATION

Create and optimize your processes

We create and optimize your processes to enhance efficiency, streamline operations, and drive optimal business outcomes.

Help you achieve your goals and maximize productivity

we offer a comprehensive service that includes creating tailored materials to help you improve your sales and customer service

Setup and control of your business operations

We provide end-to-end business setup and control services. Our process analysis, KPI definition, and real-time dashboards ensure actionable insights for informed decision-making.

DATA MANAGEMENT

Qualified Data

Search, collect, qualify, and enrich data from diverse lead sources to expand your data pool.

Entry and Cleanup

Efficiently enter and clean up customer, product, and other data to ensure data integrity and accuracy.

CRM

Efficiently manage, edit, and distribute data using popular CRM systems for effective data pool management.

LATEST NEWS AND INSIGHTS

German and Kosovar flag

June 5, 2023

Why German Businesses Choose Kosovo for Outsourcing their services

Why do many Kosovans speak German fluently, have good relations with Germany, and why does Germany choose Kosovo for outsourcing?

Learn more

THIS IS HOW OUR PRICE IS CALCULATED

Individual Pricing is based on:

• Requirement Profile
• Quantity
•Contract term

2-4K EUR

15-35 EUR /h

PRO SEAT

OUR GROWTH IN 2023

8

Pilot projects

3

languageS

34

employees

THE  MOST FREQUENTLY ASKED QUESTIONS

WHAT EXACTLY DO YOU OFFER?
HOW MUCH DOES YOUR SERVICE COST?
WHERE DO YOUR EMPLOYEES SIT?
CAN THE COLLEAGUES IN KOSOVO SPEAK GERMAN FLAWLESSLY?
DO YOU OFFER OTHER LANGUAGES AND REGIONS BESIDES GERMAN?
CAN YOU TRY THE SERVICE?
HOW DO YOU ENSURE QUALITY?
WHICH CLIENTS DO YOU WORK WITH AND WHICH DO YOU NOT?
CAN YOU VISIT US?

Join Our Team

We are Hiring!

Join Us!