Growing your business, one leaf at a time.

Beni
Luljeta
Mergimi
Arizona
Giza
Edona
Flaka
Dardan
Linda
Arlind
Vanesa
Burim
OUR ICON

ABOUT
EVERLEAF

Welcome to EverLeaf!
We are a leading nearshoring partner, committed to providing a new level of quality and excellence in the industry.

With a focus on sales, data management, customer satisfaction, and process optimisation, we are here to help businesses thrive and achieve their goals.

Our Purpose

At EverLeaf, our purpose is clear:
We aim to be your favorite nearshoring partner. We understand the challenges businesses face in finding reliable and efficient solutions, which is why we have dedicated ourselves to providing exceptional services that exceed expectations. By partnering with us, you gain a competitive advantage through our expertise, dedication, and commitment to quality.

Merita
Beni

Transparency

We believe in transparency and building trust with our clients. We are proud to uphold our promises and deliver results that make a difference. With EverLeaf, you can expect open communication, honesty, and a partnership built on integrity. We value your trust and work tirelessly to maintain it throughout our collaboration.

Our APPROACH

At EverLeaf,  we bring the best of both worlds to the table. We combine the expertise and corporate culture from Germany, known for its high standards, with the dynamic and talented workforce in Kosovo. This unique blend enables us to deliver exceptional nearshoring solutions tailored to your specific needs. We leverage our extensive knowledge and experience to build and multiply success, providing you with an edge in today's competitive landscape.

Linda

OUR CORE VALUES

Primary Icon

My Company!

team icon

Team First!

No ICON

No Bullshit!

Fun Icon

Fun!

Win Icon

We Win!

OUR TEAM

Our CEO- Jonathan

Jonathan

CEO

Our COO- Jeton

Jeton

COO

Our CFO- Besnik

Besnik

CFO

Our COO- Valentin

Valentin

CCO

Our Executive Assistent Valerina

Valerina

Executive Assistant

Our Account Manager - Simeon

Simeon

Account Manager

Our Account Manager- Merita

Merita

Account Manager

Our Project Lead - Evelina

Evelina

Customer Success Manager

Our Project Lead- Flaka

Flaka

Project Lead

Our Team Lead Luljeta

Luljeta

Team Lead

Our CRM Manager - Gzimi

Gezim

CRM Manager

Our Sourcer - Rroni

Rron

Sourcer

Our Account Executive- Burim

Burim

Senior Sales Executive

Our Account Executive- Linda

Linda

a

Account Executive

Our Account Executive - Megi

Mergim

Account Executive

Our Account Executive - Megi

Arlind

a

Account Executive

Our Account Executive - Donart

Donart

Account Executive

Our Account Executive - Arizona

Arizona

Account Executive

Our Level Support Representative- Pranvera

Pranvera

Level Support Representative

Our Level Support Representative- Beni

Beni

Level Support Representative

Our Level support representative- Dardani

Dardan

Level Support Representative

Our Graphic Designer & Content Manager - Vanesa

Mek

Shipping Claims Administrator

Our Executive Assistent Edona

Edona

Executive Assistant

Our Graphic Designer & Content Manager - Vanesa

Vanesa

Graphic Designer & Content Manager

JOIN US

OUR GROWTH IN 2023

8

Pilot projects

3

language

34

employees

MEET US!

OUR APPROACH

Approach is a critical aspect of any successful BPO company. At Everleaf, our approach to outsourcing is centered around three key principles:

Communication:

Effective communication is key to successful outsourcing. We place a strong emphasis on clear and transparent communication throughout the entire outsourcing process, from the initial consultation to ongoing support and maintenance. We provide regular updates to our clients on the progress of their projects, and we are always available to answer questions and address concerns.

Collaboration:

We believe that the best results come from a collaborative approach. Our team works closely with each client to understand their unique needs and challenges, and to develop customized solutions that address those specific requirements. We view ourselves as an extension of our clients' businesses, and we work hard to build strong, lasting relationships based on trust and mutual respect.

Customization:

We understand that every business is different, and that there is no one-size-fits-all solution when it comes to outsourcing. That's why we take a highly customized approach to our services. We work closely with each client to develop tailored solutions that meet their specific needs, whether that involves streamlining processes, reducing costs, or improving customer satisfaction.

By adhering to these three principles, we have been able to build a reputation as a trusted and reliable outsourcing partner. Our approach has helped us to deliver exceptional results for our clients, and we are committed to continuing to provide the highest level of service and support to businesses of all sizes and industries.

JOIN US
photo of Linda and MeritaPhoto of our officePhotos of our foundersOur OfficeOur OfficeOur OfficeOur OfficePhoto of us together Photo of Gzimiphoto of Arlind,Flaka,Besnik,Evelina and Jeton in our officeOur officeOur teamPhoto of us  out for dinnerPhoto of Besnik- our CFO

WHAT OUR CLIENTS SAY

"We entrusted EverLeaf with cold calling and appointment setting for our affiliate marketing products. Already in the second month, the team achieved a conversion rate that matched the level of our in-house employees. This is attributed to the extensive experience and exceptional sales acumen of the EverLeaf staff. As time progressed, the results were further improved, occasionally reaching 130% of the target."

Johannes Ruck
Head of Strategy & Founder
www.jobfuerzwei.de

We’ve been using Untitled to kick start every new project and can’t imagine working without it.

Candice Wu
Product Manager, Sisyphus

WHAT OURCLIENTS SAY

"We partnered with EverLeaf for cold calling and appointment setting. In the second month, they matched our in-house team and even exceeded targets, reaching up to 130%."

Johannes Ruck
Head of Strategy & Founder
www.jobfuerzwei.de

We’ve been using Untitled to kick start every new project and can’t imagine working without it.

Candice Wu
Product Manager, Sisyphus